Cashback Rewards Program Terms and Conditions
Effective Date: July 1, 2025
Please read these Noble Mobile Cashback Reward Program Terms and Conditions (the “Program Terms”) carefully for detailed information about how the Noble Mobile Cashback Rewards Program (the “Program”) works.
When you see the words “we,” “us,” or “our” in these Program Terms, it refers to Noble Mobile and any of Noble Mobile’s affiliates, successors, assignees, agents or service providers. When you see the words “you” or “your,” it refers to you, the account holder enrolling in the Program and who bears responsibility for complying with these Program Terms, as well as your personal representatives, executors, administrators, and successors.
By enrolling or otherwise participating in the Program, it means that you accept these Program Terms.
Eligibility
To participate in the Program, you must (1) be at least 18 years of age; (2) be a Noble Mobile customer with an eligible mobile plan (“Plan”) in good standing; and (3) have installed and registered to use our mobile application (the “App”). Some Plans may not be eligible to participate in the Program.
We will consider your Plan to be in good standing if no amounts owed under the Plan are past due and you are not in breach of any terms and conditions governing the Plan, these Program Terms, or any other agreement you may have with us.
Noble Mobile Cashback Rewards
Noble Mobile offers a Program that enables Noble Mobile customers with an eligible Plan to earn points called “Noble Cash” that can be redeemed for cashback rewards.
Noble Mobile awards Noble Cash to you at the end of each Plan billing cycle in which you keep your monthly mobile data usage below 20GB. We may also award Noble Cash from time to time at our sole discretion for taking certain actions or using certain features of your Plan or our App. The amount of Noble Cash that we award is discretionary. Noble Cash will be awarded within 30 days of the end of the applicable billing cycle. Please refer to your Member Dashboard for the current rate at which we award Noble Cash and available offers for earning Noble Cash.
Noble Cash is not money, has no cash value, and can only be redeemed for rewards through the Program. Noble Cash is not transferrable. You have no property interest or other legal interest in Noble Cash.
Any Noble Cash you have been awarded will be displayed to you through your Member Dashboard. Noble Mobile will also provide additional, bonus Noble Cash (“Bonus”) based on the amount of Noble Cash you have accumulated but have not yet redeemed for rewards. Bonuses will be calculated at the end of each billing cycle as a percentage of your total Noble Cash balance as of the prior billing cycle that you have not yet redeemed for rewards. The rate at which you accrue Bonuses will be displayed to you in Member Dashboard. Bonuses will be added to your total Noble Cash balance within 30 days of the end of the billing cycle in which they accrued.
Redeeming Points
You may redeem Noble Cash you have earned as either a (1) statement credit toward amounts due under your Plan or (2) U.S. dollars deposited to a bank account you designate. We may also provide you the opportunity to redeem your Noble Cash for other rewards from time to time at our sole discretion.
Redemptions must be in increments of $0.01 Noble Cash and there is no minimum withdrawal amount. The amount of Noble Cash that must be redeemed to obtain available rewards will be disclosed to you through the member Dashboard.
- Statement Credits
If you request a statement credit at before your credit card is charged for your next Plan billing cycle, we will apply the statement credit to your Plan balance for the next billing cycle.
- Funds Deposited to Your Bank Account
You may also elect to redeem Noble Cash for a reward paid in U.S. dollars deposited to your bank account. We will deposit the funds to your designated bank account by electronic funds transfer within [3] days of your request. We may also offer other methods for paying you your reward at our sole discretion. The bank account that you designate must be held in your name and be capable of accepting funds by ACH transfer. You must provide accurate information concerning your bank account. We will not be liable to you if you provide inaccurate bank account information. We have no obligation to stop or correct any reward payment we initiate using erroneous information you have provided, nor will we be obligated to refund any Noble Cash you redeemed.
Expiration of Noble Cash
Noble Cash you have earned does not expire.
Account Misuse and Forfeiture of Noble Cash
You have no rights or other vested legal interest in accrued Noble Cash until it is redeemed for a reward. If your Plan is terminated, or if you unenroll from the Program or the Program is discontinued, all Noble Cash previously earned that has not yet been redeemed can be accessed for one (1) calendar year from termination date, and will then be forfeited. Noble Mobile will not reinstate any forfeited Noble Cash.
Noble Cash may not be transferred or assigned to any other party, and any attempt to do so shall be void and of no legal effect. The sale or barter of any Noble Cash is expressly prohibited. You may be disqualified from participating in the Program and any Noble Cash you have earned may be forfeited if at any time you violate these Program Terms, the terms of your Plan, or applicable law.
You may also be disqualified and forfeit your Noble Cash if we suspect you have engaged in fraud, abuse, or suspicious activity in connection with the Program, your Plan, or any of our services. We reserve the right to take action against you, including but not limited to legal action, to recover the value of any Noble Cash you have redeemed that were earned through fraudulent or abusive activity.
Errors with Your Noble Cash Balance
If you believe Noble Mobile has incorrectly calculated the Noble Cash you have earned, you may contact us by [by email at support@noblemobile.com or phone at 866-766-6243 within 60 days from the end of the billing cycle during which the Noble Cash at issue should have been awarded. We will not be obligated to investigate any claim of error submitted to us after the 60-day period. When you contact us, be sure to include your full name, email, phone number, verification PIN, account number, along with a description of the suspected error. We may require you to submit additional information in order to investigate the issue.
Noble Mobile reserves the right (but is not required) to correct any errors with Noble Cash, whether or not the error was identified by you or us, at our sole discretion. If Noble Mobile does not credit or improperly denies a Noble Cash award to which you were otherwise entitled, then your exclusive remedy will be the award of the improperly denied Noble Cash, if available, or such other alternative benefit as Noble Mobile, in its sole discretion, may determine.
Suspension, Termination and Modification
Subject to applicable law, we may suspend or terminate your participation in the Program at any time for any reason without notice to you, including, but not limited to, if your Plan becomes past due; you breach these Program Terms or any other agreement you have with us; or if we suspect you are abusing the Program in any way. We may also require you to forfeit any Noble Cash you have earned.
Noble Mobile may also discontinue the Program or modify the Program by adding or removing features or functionalities, as applicable, even though such changes may affect Noble Cash awarded to you. Noble Mobile may limit accrual and redemption of Noble Cash, as applicable, including through caps, fees, and expiration. Any changes to the Program Terms will be posted to the Noble Mobile website and will be effective upon posting.
Governing Law
These Program Terms are governed by the laws of the State of New York without regard to conflict-of-law rules.
Severability
If any provision or part of any provision of these Program Terms are found to be invalid, unlawful, void or unenforceable by either an arbitrator or a court of competent jurisdiction, then only such provision or specific part of such provision shall be of no force and effect and shall be severed, and the remainder of these Program Terms shall continue in full force and effect and will be enforced to the fullest extent possible under the law.
Waiver
If we do not enforce any of its legal rights or remedies under these Program Terms, or other legal rights or remedies we have under applicable law, it shall not be construed as a waiver of those rights or remedies or any other rights in any way whatsoever.
Contacting Noble Mobile
If you have any questions concerning the Program or these Program Terms, please contact us via email at support@noblemobile.com or phone at 866-766-6243.